From the enquiries I received, I understand that most of the entrepreneurs doesn't know what Virtual Office solution is for.

To keep it simple, the Main Purpose of getting a virtual office provider is:

Instead of the usual leasing of office space, virtual office is an excellent way to cut down risk in starting a business.

With this business address, you can use it as a registered business address (or registered office address) when you register with ACRA (Accounting & Corporate Regulatory Authority - www.bizfile.gov.sg), formerly known as Registry of Companies & Businesses. You can use it for other stuffs like:

In short, Virtual Office services are a range of professional business support solutions suitable for both emerging entrepreneurs and established business.

In Singapore, it is illegally to operate a business without a proper legal registration with ACRA (www.bizfile.gov.sg). And to register with ACRA, it is required to have a place of business, preferably a commercial address although currently you may use your residential address. However, we advise entrepreneurs not to use their residential address for privacy issues.

Frankly, virtual office is a cheaper solution than leasing an office space. It is estimated that virtual office help to save more than 80% of the startup cost, unless you are looking to have a lease a 100 sq. ft. CBD office that going for $1 per sq. ft. (which is impossible!).

Suppose that you're looking to get a decent CBD office with a receptionist. Here's the breakdown for 1 year:

- 300 sq. ft. Office Rental > $900 x 12
- Renovation & Furnshing > $5,000
- 1 Receptionist > $1,000 x 12
- 1 Phone & Fax Line > $50 x 12
- 1 Internet Service > $250 x 12
- Utilities > $50 x 12
- Total > $32,000

Instead of paying $32,000, Virtual Office First Class offers the same services at lower price of about $800 a year, means you will enjoy a savings of more than $30,000. But of course, you get your own table in your own office but you wouldn't sit around and wait for business, would you?

The minimum subscription period would be 6 months. However, if you require any shorter period, please contact our friendly customer service officer for more details.

I'm pretty upset by how virtual office providers in this market operate. After chatting with some of the entrepreneurs who switched to us, we realized that there are a lot of bullshit from these providers.

First, they seem to have policies that are troublesome and unfriendly for customers who wish to change providers. Either you have to provide some difficult-to-obtain notification or receipt or whatsoever, etc. Think about it - DO YOU REALLY NEED TO DO ALL THESE TO CHANGE FOR THE BETTER?

To be frank, THERE IS NO SUCH NEED. As much as it's their company policy, it's your right as a consumer to change provider and you could pretty much stop using their service by not paying your annual charges.

The only key problem is updating everyone of the new address and the entire migration might take approximately 1-2 months. However, would you stick with your current provider who betray your trust, OR spend a little resource to save yourself time and get the quality of service you promptly deserve?

At Virtual Office Singapore, we challenge ourselves to keep our customers through great quality services and value-for-money solutions, NOT like our competitors who have to use such dirty tactics to force their existing customers to stay on.

Talk to us (6725 8088 / sales@virtualoffice.com.sg) to find out how you could save yourself all these hassles (and save yourself more than 30% of the cost!).

There will be refunds for terminations during our 14 days money back guarantee period. After this period, refunds would only be available for termination stipulated by Virtual Office Singapore.

For qualified refunds of payment done online, the refunds will be done by cancellation of your payment through our ecommerce provider. Fees may applies.

Definitely! You just need to top up the difference. And furthermore, there will be no administrative charge for upgrade to a higher-priced package.

Either ways work. However, if you wish to register with us before going to ACRA (www.bizfile.gov.sg), you could used the proposed company name during our registration process. Please take note that all payment must be done within 5 working days from virtual office registration or registration with ACRA, whichever comes first.

The office of Virtual Office Singapore follows the corporate color of blue and green. Some people says that it looks like Starhub's office. Some says that it looks like Valuair. Some says that it looks like Standard Chartered.

Nonetheless, we conclude that the new office looks more professional than our previous office while retaining the touch of personality and coziness.

We will include the photos and 360^o panaromic photos in the near future.

Good question.

Since 2003, Virtual Office Singapore offers no-nonsense pricing for our virtual office services, aiming to provide a long-term cost saving solution to our clients.

While our prices may seems expensive, we're a little different...

- Virtual Office Singapore provide complimentary weekly mail forwarding, regardless of how many letters. (*for oversea forwarding or parcels, you would only need to pay the postage/courier fee. no extra handling charges.)
- We have customer-friendly policies which don't charge you for reactivations, update of details, etc.
- We don't cross-selling of other non-office services and sell your details to third-parties.
- Our partners are top in their field and are independent companies run by experienced business people.

As Virtual Office Singapore matures, our focus is not only to deliver competitive and value-for-money virtual office solutions but also creating a series of mass-market, full-fledged virtual office solutions.

By being realistic in pricing (we have been around for 3 years so we know what it takes to make thing works), we have a healthy margin that enable us to continue provide reliable services and progressively add in new features to help our entrepreneurs.

And in the world of "cheaper alternatives", we have to constantly innovating our services and products, challenging ourselves to differentiate by providing higher quality of service, striking important relationship with government authorities & valued partners, developing new solutions and keeping ourselves socially responsible by contributing back to the society.

The address would be:

14 Robinson Road #13-00
Far East Finance Building
Singapore 048545

The Registered Address can be used instantly after registration. However, you may also used our registered address for your business/company registration with ACRA (www.bizfile.gov.sg) before registration with us.

Mails to Singapore Address

Typically, Singapore Post will deliver all mails to you within 3-4 working days. However, delivery of mails may be delayed during public holidays.

Mails to Foreign Address

For delivery to foreign address, it may take up to 2 weeks for mails to be delivered. All mails will be delivered via airmail service of Singapore Post.

Although we take all precautions, there are a few instances where customers did not received their mails. For all mailing services, we depends solely on the normal postal services of Singapore Post and sincerely apologized in cases where safe delivery of mails is compromised.

If you require the mails to be safely delivered via registered post, there will be a handling charge of $10.

For collection of mails, we will require the person to produce their identification such as NRIC, Passport or Driving License. If no identification can be produced, we will have to call the customer directly for verification.

Sometimes, we have to open the letters or parcels as there is no indication of company name. And we may contact the sender if there is still no indication whom the letter/parcels is being send to.

Even if there is a personal name, we regret that we may still have to open them due to the reason that another company having a person of the same name.

Virtual Office Singapore respects your privacy and the content of the letters or parcels will be kept confidential.

Our reception will inform them that you are currently out of office and would rely their message to you.

Note: We will try out best to ensure that your customers or partners "feels" that the office belongs to you. However, if common senses prevails, we have no choice but to informed them that the office is actually a shared office between your company and ours. Last resort would be to inform them that it is a registered office. This depends on the situation at hand.

Any calls to the Dedicated Phone Line will transferred anytime of the day.

All inbound fax will be redirected within 24 hours during office hours. Delay may occur if the fax does not have any reasonable indication of recipient.

Yes, we do provide outbound fax service.

For rates, please click here - http://www.virtualoffice.com.sg/new/details.php

All inbound faxes will be converted into Adobe PDF format.

For viewer, please download Adobe Acrobat Reader at http://www.adobe.com.

Yes, you may change your particulars after registration and there would be no administrative fees. However, there may be fees for downgrading of virtual office plans.

Other than Credit Card / Debit Card / Internet Bank Transfer, you can pay via

More details will be provided upon registration.

Please fill up the online registration form and details on cheque payment will be provided afterwards.

You could use your bank's internet bank transfer facilities, if they support transfer to UOB.

Yes. Our payment platform, PayPal, do accept debit card payment.

Yes. Our payment platform, PayPal, do accept American Express. However Diners, JCB or any other form of credit cards are not accepted.

Virtual Office Singapore uses the online merchant facilities from PayPal, which is the world's favourite online payment provider.

No. We don't accept NETS terminal payment with ATM cards.

One of the most common questions that most entrepreneurs are unsure of.

Here is the list of steps that majority would take:

Either way, you need all of these because you need the contact details before...